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Dehumidifiers

Drier and healthier air in your home

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FAQ'S

FAQ'S

What to do when the appliance isn’t collecting water?

If your appliance is not collecting water, make sure the dust filter is clean and that there is moisture in the air. If these conditions are met and the problem persists, you should contact an Authorized Flama Technical Assistance Center.

How can I clear the filters?

First, remove the plastic cover from the back of your dehumidifier, then carefully remove the filter. Clean the filter with a vacuum cleaner using clean water and let it dry.

How does an air dehumidifier work?

When operating, the appliance draws in moisture from the air, removing the dust particles it contains through a filter. The air is then transported through a refrigerated evaporator that operates at very low temperatures. At this point, the moisture condenses into drops of water, which are collected in a reservoir. The cool, dry (dehumidified) air is then passed through the condenser, which operates at a warm temperature to heat the air before it returns to the room. This results in warm, dry, filtered air in the home.

The appliance is automatically interrupting dehumidification.

If your appliance automatically stops dehumidifying, check whether the water tank is full or whether the room temperature is too low or too high. If the problem persists, contact an Authorised Flama Service Centre.

How often do I need to replace the filter?

The average lifespan is 6 months, but it depends on the location and the amount of indoor air pollutants. Therefore, you should stay alert and try to determine, for example, whether the warm air released by the device has any unpleasant odor.

My appliance emits hot air. Is that normal?

Yes. It is normal for the equipment to release air that is slightly warmer than the ambient temperature when it is operating. The dehumidifier is not an air conditioner and does not produce cold air.

No indication can be seen on the device. What’s happening?

Check that the device is properly connected. If it is, it may have shut off for safety reasons. In that case, clean it and make sure it is in perfect condition before turning it back on.

A dehumidifier is an essential household appliance designed to reduce and control relative humidity levels in the air of an indoor space. It works on a simple condensation principle: the appliance draws in humid air through an integrated fan and directs it over a refrigerated coil. When the water vapor in the air comes into contact with this cold surface, it condenses into water droplets that are collected in an internal tank, while the air is released back into the room drier and purified.

The main function of an air dehumidifier is to remove excess water vapor from homes, mitigating the harmful effects of structural and environmental humidity. In practical terms, this equipment helps prevent mold and mildew from appearing on walls, ceilings, and furniture, while also protecting the integrity of finishes and preventing the oxidation of electronic equipment. Additionally, the appliance is an excellent aid for drying clothes indoors during the colder months, facilitating the evaporation of water from fabrics without saturating the environment and eliminating the characteristic musty odor in poorly ventilated rooms.

Keeping air humidity under control brings direct benefits to the health and well-being of the whole family, as experts recommend a range between forty and sixty percent to ensure respiratory comfort. Reducing air humidity prevents the proliferation and multiplication of dust mites and the release of fungal spores, which are the main triggers for asthma attacks, rhinitis, and allergies. By ensuring lighter, healthier air to breathe, the appliance improves the home's thermal comfort, reducing the feeling of cold in winter and optimizing the efficiency of household heating.

Choosing the ideal dehumidifier for each space depends directly on the room's volume and the severity of the humidity problem. For small, damp spaces, such as bathrooms or pantries, compact automatic models are sufficient to manage daily vapor. For larger areas, living rooms, or basements in regions of Portugal with harsh winters, appliances with a higher daily extraction capacity are recommended. Flama models combine ease of maintenance with durability, incorporating digital sensors, quiet operation, laundry-drying modes, and connectivity for automatic and efficient home management.